understanding is reflected in the dream story

[SoonHei]

if i work in an industry wherein as per the policy, we may end up denying a person's case even when we know it should not be denied... all the proof maybe there but if it does not adhere to our policies, i cannot allow it.

this denying of the claim causes the person suffering... as a result they are having to pay medical bills, healthcare costs, lost time from work from their own pockets...

 

now for myself, is this wrong in telling myself not to take it personally and feel bad about a person who i know should be getting coverage but is not...

i think to myself, that it is, as it is, playing out exactly as it should. me thinking and getting attached to it and wanting a personal result will cause me suffering

 

is this me being realistic? ... turning a blind eye to the suffering of the other person on the grounds that well, i work at an organization and they have a certain set of rules and policies... and i must adhere to it.

i am not denying a case because i want to, it is because i cannot establish the criteria to allow the claim...

 

i think leo talked about this in one of his videos... like what would a lawyer really feel like if he reflected on his whole career... it is living a lie pretty much...

 

anyhow... just want to ensure, this isn't like an ego trap or anything to justify the what is happening...

and well, really, it is just what is happening... so detaching myself from this, telling myself it is, as it is - hopefully this isn't psychopathic view... almost being heartless to the crying persons reaching out to me about denied cases... 

[SoonHei]

also. what i meant by understanding reflected in the dream story is that my ego/soonhei will be acting out as i currently understand the teachings to be...

even without direct experience of it. not feeling stressed about this deal that i work at this place or am responsible for denying claims (which may be allowable) 

others around me are so stressed about this... some for other reasons.. some for having to deal with the people after denied claims... 

but me, it seems i just deal with each case as a 'number' not a person...

 

with my current understanding. this allows me to function well in this role... I, dont let this effect ME (as the ego/SELF)